Question 1

How does the ordering process work?

Accepted Answer

To make your order, simply choose your desired piece, select the size and colour from the dropdown menu, and use the notes section for any customisation requests. After checkout, we'll contact you with the address to send your keepsake items and confirm your jewellery details or check out our FAQ details for the address. We recommend sending items via recorded delivery or 48 hour tracked. Before we complete your piece, we'll share photos for your approval. Once everything is confirmed, your jewellery will be ready and shipped within approximately 1 - 14 working days once we receive your inclusion.The address to send your inclusions too is.Sara FairhurstTreasure your moments294 Huddersfield RoadHalifaxHX3 0PF

Question 2

What styles, shapes, and colours are available?

Accepted Answer

Our designs closely match the product images, but colours may vary slightly due to the natural pigments in ashes. If you're unsure about which colour to choose, feel free to reach out to us—we're here to help! We can also make custom colours to match a theme or a loved one. These photos are some of the samples of colours we have available.

Question 3

What types of keepsakes can be used?

Accepted Answer

We can create keepsakes using a variety of items, such as ashes, hair, breast milk, sand, clothing, wedding dresses, and more. If you have something special in mind that's not listed, just let us know—we'd love to help!

Question 4

How should I care for my keepsake jewellery?

Accepted Answer

To keep your keepsake jewellery looking its best, avoid contact with harsh chemicals, perfumes, or lotions.Do not swim or shower in your jewellery as this can tarnish the resin over time.Gently clean it with a soft cloth and store it in a dry, airtight container when you're not wearing it.Plated jewellery can also tarnish over time.